Every now and then I rummage through my old CD collection looking for something nostalgic to play on long drives. I started doing this in...

Lessons on assertive communication from TED LASSO.

If you spent long ago Saturday mornings in the 70's watching School House Rock like me, you know it's true! Maybe, you came to it later,...

Up until a few years ago, I routinely spent a few weeks each year running communication workshops in London. These were always some of my...

Based on this statement, no over-thinking, please answer the following four questions. 1. If you had to guess the gender of the speaker,...

Men minimize too. There is research to suggest that both sexes minimize, to more or less the same extent. However, the research indicates...

Feel an urge. Rummage in handbag. Grab a cigarette. Find the lighter. Flick it open. Ignite the flame. Inhale. Exhale. Gesture with...

Michelle Obama gave exceptional speeches at the last four Democratic National Conventions. She expertly adjusted her delivery to meet...

In the last few weeks, I've noticed a reoccurring issue that can best be summed up in the below quote. I've experienced a number of these...

Hi, my name is JoAnn, and I'm not working much these days. Whew, that wasn't as hard as I thought it would be. Once upon a time, I would...

....usually switch on your camera when you sign in to Zoom Meetings? If yes, why? If no, why not? ...really want to be heard? If yes,...

“If you could improve one thing about the way you communicate, what would it be?” Right now, I reckon the vast majority of us would...

I just googled Pustaries, a high-end grocery store in Toronto. The company was trending yesterday. If you live in the Greater Toronto Region

Most of us have no idea we self-diminish . Take the 1 -minute quiz to find out where you stand. Self-Diminishing Language is prevalent...

Three Ways to Develop Strong Leadership Presence A few years ago a client complained that I was aggressive. Ouch! Feedback isn’t always...

Earlier this summer my family and I took off to Japan and spent three glorious weeks experiencing life in six cities on the main island....